Service Terms and Conditions
Rates: All rates/tariffs are quoted in Canadian dollars and are subject to change without notice.
Taxes: 13% HST will be added to all rates.
Tolls: Hwy 407 tolls are not included in the base fair quoted and will be added.
Gratuity: As per industry standard, 15% gratuity will be added to all base fares, stops, waiting time, or holiday surcharges etc. quoted UNLESS advised otherwise.
Waiting Times: Complementary waiting times: For non-airport pick-ups is 10 minutes and additional waiting time will be calculated in increments of 15 minutes at vehicle’s hourly rate. For pick-ups from Pearson Int’l Airport is 1 Hour for domestic flights and 1.5 hours for international flights. Additional waiting time will be calculated in increments of 15 minutes at vehicle’s hourly rate. For private chartered flights is 15 minutes because of our inability to monitor private chartered flights. Additional waiting time will be calculated in increments of 15 minutes at vehicle’s hourly rate.
Requested On-Route Stops: Passenger requested stops during a point-to-point service will be charged additional $12.00 per stop for 10 minutes. Additional waiting time will be calculated in increments of 15 minutes at vehicle’s hourly rate. Passenger requested stops that are off-route will be charged at Toronto Airport Limousines Co Services’ hourly limousine rates according to the vehicle in use.
Cancellations and No Show: In the Greater Toronto Area, we only require a 2 hour notice to cancel a reservation free of charge. Pick-ups from Pearson Airport and Toronto City Center Airport require 2 hour “daytime flights” and 4 hour “night arrivals” prior notice to cancel a reservation free of charge. A 6 hour prior notice is required for pickups from Buffalo Airport or Hamilton Airport. Out of town trips require 4 hour prior notice to cancel a reservation free of charge. Cancellations that occur outside of the allowed time limit will be charged a late cancellation charge. No-Show at an airport, hotel or any other pick-up location will be charged the equal of the regular fare for that trip. A client’s failure provide cancellation notice in accordance to the rules mentioned above will result in a minimum cancellation charge depending on the nature and cost of the trip. Cancellation Charges range from $40 and up.
OTHER: Toronto Airport Limousines Co Services shall not be liable for circumstances beyond its control including but not limited to weather, road conditions, accidents and breakdowns. Although, Our staff including drivers are honest and dedicated to the safety of our client’s belongings, Toronto Airport Limousines Co Services assumes no responsibility for lost or damaged baggage, personal belongings, or any items left in the vehicle. The Client should contact our office immediately if he/she thinks he/she forgot something in one of our limousines or vehicles.
Cleaning Charges: $150 for sedans, SUVs, Vans and $250.00 for stretch limousines additional will be billed to the client if a vehicle clean up service is required after his/her use.
Declined Credit Cards: All declined cards will be charged an inconvenience fee of $10.
Toronto Airport Limousines Co Services RESERVES THE RIGHT TO CHANGE ITS TERMS AND CONDITIONS AT ANY TIME WITHOUT GIVING PRIOR NOTICE. Toronto Airport Limousines Co Services RESERVES ALSO THE RIGHT TO ANY TERMS AND CONDITIONS NOT INCLUDED ON THIS PAGE.
At Toronto Airport Limousines Co Services we take pride in serving our clients with honesty, dignity, respect, quality service and reliable chauffer driven limousines.